Terms & Conditions 

Thank you for visiting the NANNYS SAS Website  and/or its mobile applications (hereinafter the “Site”). This Site Use Agreement (hereinafter, the Agreement) will govern the relationship that  NANNYS SAS  (hereinafter, “ NANNYS ” or the “Company”) has with visitors (hereinafter, “ User ”) of the site. In this way, by accessing and/or using the Site, as a  User, you expressly declare to accept the terms and conditions of this Agreement, which will be governed by the provisions indicated below.  

Please note that your right to access or enter this Site may be terminated at any time by  NANNYS , without prior notice in the event of a breach of any of our policies.  

General information about the Terms of Services or Use. 

NANNYS  is the owner and operator of the website  https://nannys.com.co/ . Through our Site we offer you the possibility of knowing in depth the care, stimulation and development services of our company and through the catalog of services that you can find online, we provide the connections and benefits to guarantee you the best solutions for care , stimulation and development of your child.  

You will find a brief summary related to the Terms and Conditions of Use. NANNYS asks the visitor and user of this page to carefully and carefully read these conditions and the privacy policy before starting to explore or use the Site, and in If you do not agree with these conditions or with any provision of the privacy policy, we suggest that you refrain from accessing or browsing the website of our entity, below said terms and conditions:  

1. The Service works on your personal computer and/or any compatible electronic device. 

1. To benefit from and access the effective provision of our services, you must register and follow the process established by the commercial area of ​​Nannies.  

1. We reserve the right to make periodic updates to the Content, with or without notice. 

1. You must be at least 18 years of age to agree to these Terms of Service or Use.  

1. By using the Service, you consent to the collection, processing and use of all information related to your use of the Service, which is collected and handled in accordance with the terms of our Privacy Policy.  

1. We reserve the right, at our discretion, to change these Terms of Service or Use at any time, without notice. In the event of any material changes, we will use reasonable efforts to notify you.  

1. The opinions, trends and content shown on the website are merely informative and do not derive any type of responsibility from the company, its affiliates, shareholders, subordinates, etc. 

• If you have any questions about these Terms of Service or Use, or wish to contact us for any reason, please contact NANNYS  at AV CRA 28 # 39b – 35 OFFICE 201 or send an email to  juridiconannys@gmail.com or juridicanannys@ gmail.com  

Use of the Site.  

Acceptance of Terms  

When a USER accesses the NANNYS website , they do so under their full responsibility and therefore fully and unreservedly accept the content of the terms and conditions of use of the website. NANNYS reserves, in all senses, the right to update and modify at any time and in any way, unilaterally and without prior notice, these conditions of use and the contents of the page. 

The publication of content and training services on the NANNYS page is free and open to users and is governed by the terms and conditions included in this document, which are understood to be known and accepted by users. . 

If you decide to contact  NANNYS   through this Site, please note that the electronic transmission of information through global communications networks may not be secure, and therefore there is no guarantee of privacy, confidentiality or security. of your information. We thank you for refraining from transmitting information that is subject to reservation, confidentiality or secrecy of any kind, since  NANNYS  cannot guarantee its reservation, confidentiality or secrecy. NANNYS  also cannot guarantee the integrity or the return of the information that you send through this Site.  

When you wish to access the Contents, you agree to (i) provide true, current and complete information about yourself and/or your organization as requested by  NANNYS; (ii) maintain the confidentiality of any information related to the security of your account; (iii) maintain and regularly update any registration information that is delivered to  NANNYS  in order to keep your data duly updated, true and complete; and (iv) be responsible for your use of your account as well as for any actions that are carried out through your account.  

• Intellectual property  

Modification, reproduction, publication or transfer of any Site Content to third parties is prohibited. Except, to the extent permitted by applicable law. Disassembling, decompiling, reverse engineering, or otherwise attempting to break the protection of the content is prohibited. All the contents, elements and information of this Site including all text, format, images, music, trademarks, logos, banners, commercial names, sounds, graphics, videos, animation, and other materials of this Site (the “Contents”) are owned by  NANNYS . Some of the Content is protected by copyright and trademark laws. Any unauthorized use of the Contents of the Site that violates the property and intellectual property rights of NANNYS  or third parties, may imply the initiation of the corresponding legal actions by the rights holders. Access to or use of this Site will not imply in any way the granting or denial of any license, concession or right of use over any of the trademarks, names, logos, designs or content protected by the intellectual property rights of  NANNYS  or of any third party, as appropriate. The creation of web pages, Internet sites, electronic documents, computer programs or computer applications of any kind that contain hyperlinks or marks that redirect the navigator to any content of this Site is not allowed, unless it has been expressly authorized by  NANNYS. and it is so in writing.  

Except for the license mentioned in this section, you are prohibited from modifying, reproducing, decoding, decrypting, disassembling, reverse engineering, publishing, hyperlinking, transferring to others, or in any other way, altering or disclosing the Contents and information contained in this Site, without prior written permission from  NANNYS, who grants you a limited, non-exclusive and revocable license to access, view, print and download any Content of this Site as long as it is for the satisfaction of a personal information interest. This license does not include the authorization for the publication, distribution, assignment, sub-licensing, transfer, edition, sale, development of derivative works or any other use that is not strictly to satisfy a need for personal information. In any case, the Content and information contained in this Site, in whole or in part, whether this graphic or documentary, may not be reproduced in any way or incorporated into any other document, medium or set of data that may be retrieved after registration. , electronically, mechanically, optically or otherwise, 

• Prohibited actions.  

Access to this Site means that you have accepted that the use you will make of this Site, its Contents and the information contained therein, will have legitimate and legal purposes, and will be made in compliance with these Terms and Conditions and all and any applicable laws. Particularly, but not exclusively, the use of this Site, its Contents and the information contained on the Site are limited by the following elements: 

1. Defame, abuse, harass, stalk, threaten or violate any rights of third parties (such as rights of privacy and publicity); 

1. Post, post, distribute, or disseminate any defamatory, infringing, obscene, indecent, or illegal material or information; 

1. Upload or attach files that contain software or other material protected by intellectual property laws, unless you own or control the rights to them and have received full consent to do so; 

1. Upload or attach files that contain viruses, corrupted files, or any other software or programs that may harm the operation of another’s computer; 

1. Remove any author attributions, disclaimers, labels, or proprietary designations on any file that is uploaded;  

1. Falsify the origin or source of software or other material contained in a file that is uploaded; 

1. Copy the images found on the Site for unauthorized dissemination or marketing.  

1. Record any material published on the Site, without the express authorization of  NANNYS. 

Any violation by you of these Terms and Conditions, or any complaint or information that  NANNYS  receives from third parties about the breach, abuse or misuse of these Terms and Conditions, may be investigated by  NANNYS, who may take the necessary measures and initiate the corresponding legal and extralegal actions against you, to obtain the cessation of the conduct or the remedies and compensation that may be applicable under the applicable law. The violation of these Terms and Conditions may result in civil or criminal liability on your part, therefore, if you are not sure whether your actions regarding the access and use of this Site, its Contents and the information mentioned in it, constitute a violation or abuse of these Terms and Conditions, please do not hesitate to consult us previously. We will gladly answer your query. Remember that you are solely responsible for the access and use that you, with or without intention, knowledge or consent, make of this Site, the Contents and the information contained on the Site. 

• Links to Third Party Websites 

This Site may contain links to third party websites (hereinafter, Linked Sites) which are not under the control of  NANNYS . Therefore,  NANNYS  is not responsible for the contents of any Linked Site or any link contained in a Linked Site. The Site provides these links only for the convenience of the  User , who may choose to access them or not. The inclusion of a link does not imply endorsement of the Linked Site by  NANNYS. 

• Veracity of the Contents and Information of the Site.  

In the event that you find that any of the Content of this Site or any type of information that you access on this Site is inappropriate, inefficient, contrary to the law or these Terms and Conditions, of low quality or in any way harmful to you or third parties,  NANNYS  greatly appreciates sending your comments to the contact address  juridiconannys@gmail.com or juridicanannys@gmail.com  

NANNYS  in any case reserves all rights to remove or maintain the information on the Site. 

NANNYS  makes its best efforts to ensure that all the Contents and information included in this Site are correct. However,  NANNYS  cannot guarantee the veracity of the Contents and information on the Site, for which reason it does not assume any responsibility for the veracity, accuracy, authenticity, correspondence with reality, fidelity, completeness, completeness, integrity or accuracy of any information and Contents included in this Site. 

• Reservation of rights 

By accepting these Terms of Service or Use, the User  or  Member is granted   a limited, non-exclusive, non-transferable and non-sublicensable right to enter, access and use the services exclusively for personal and non-commercial use. All rights not expressly granted to  User  or  Member  in these Terms and Conditions are reserved by the Company and its licensors, as applicable. You agree that this permission is for your personal, non-commercial use and that no one other than you will use the Service. You do not have the right to copy or reproduce, in whole or in part, any portion of the Service, including, without limitation, the content of  NANNYS. The  User  or  Member  understands and acknowledges that, in all circumstances, their rights with respect to the Service will be limited by applicable copyright or intellectual property laws and these Terms and Conditions. 

• Modifications and Termination 

These Terms and Conditions may change, in that sense, NANNYS  reserves the right to modify, change or terminate these Terms and Conditions at any time and at its sole discretion, without prior notice to you. NANNYS  warns you that it is your duty to visit this page regularly to be aware of changes. Upon termination of these Terms and Conditions, you will not be authorized to access the Site. However, the restrictions consented by you with respect to the information contained in this Site, the limitations of liability, indemnities and other concessions, will survive the termination of these Terms and Conditions. Additionally, NANNYS reserves the right to terminate the Site, or any portion thereof, at any time, in its sole discretion, and without notice to you personally.  

NANNYS  may at any time and without prior notice, modify, add, delete, delete, amend and in any way change the Contents of this Site including any document, data, testimonial, review, reference or information included on the Site. Therefore, the information contained on this Site about the different training, treatments or therapies may not be up-to-date, may not be complete, and may, at any given time, not correspond to reality or be applicable to particular situations. Please do not take any action or make any decision based on the information you find on this Site without the supervision and express approval of a professional at the service of NANNYS . 

• special notifications  

As a  User  of the Service, you must take into account the following: 

Privacy:  By registering for the Service, you consent to the collection and processing of all information related to your use of the Service, including Registration Information. NANNYS  collects and handles this information in accordance with the terms of the Personal Data Processing Policy that is expressly incorporated into these Terms of Service or Use by reference. By accepting these Terms of Service or Use, you also accept the Personal Data Processing Policy which is available on the  NANNYS website . 

Accuracy of the information:  You represent and guarantee that all the information (including the contact data form and the answers to the polls and surveys) that you provide to  NANNYS  is correct, complete and current, and you agree to update said information when necessary. necessary. You also acknowledge that any information provided by you to  NANNYS  will not violate any law or regulation, or infringe the rights of any third party. 

Certification of residence and capacity to enter into contracts : By linking as a  User , you declare and guarantee to NANNYS  that you reside in the territory that you have indicated in the contact data form and that you have full capacity to enter into contracts in accordance with the laws of your jurisdiction. 

Nature of Content:  You understand that by using the Service and accessing  NANNYS Content , you may encounter material that you may find explicit, offensive, or otherwise objectionable. NANNYS  may include, if available, information related to ratings, content type, and descriptions, if such information is provided by the respective owners of the  NANNYS Content  . However,  NANNYS  is not responsible for the accuracy of this type of information. You agree to the following: (a) it is your responsibility to determine what  NANNYS content or what materials that make up the Service meet your standards, and (b) under no circumstances,  NANNYS  or its Affiliates or content providers will be in any way responsible for any Content of the website or materials to which you have access. You agree to use the Service at your own risk and  NANNYS  and its Affiliates shall have no liability to you for any content or materials contained in the Service. 

Risk of use:  Neither  NANNYS  nor its Affiliates will assume any responsibility and will not be responsible for any damage or viruses that cause any damage to your computer or other property as a result of accessing, using, downloading or browsing the Site. 

NANNYS’ right to change these Terms and Conditions of Use.  The Company reserves the right, at its discretion, to change, modify, add or remove portions of these Terms and Conditions at any time, without prior notice to you. All changes will take effect immediately. In the event of any material changes, we will use commercially reasonable efforts to notify you and obtain your consent before implementing such changes. We recommend that you check these Terms and Conditions periodically to see if there have been any changes. Your continued use of the service after such changes are posted constitutes your acceptance of those changes. 

The right of NANNYS to make changes to the Service.  The Company may add, change, terminate, remove or suspend any material incorporated into the Training Service, including features and specifications of the products described or outlined in the Training Service, temporarily or permanently, at any time, without prior notice. and without any responsibility. In addition,  NANNYS  and/or the owners of the Content of  www.nannys.com.co/ may, from time to time, remove the Content from the same page without prior notice. In such case, you will no longer be able to obtain or view certain content on the page and there will be no obligation for NANNYS to provide the training service or restore the deleted content.  

1. The right of NANNYS to be indemnified:  You agree to defend, indemnify and hold the Company harmless with respect to any and all claims, losses, damages, liabilities, deficiencies, sentences, liens, fines, costs and other expenses ( including reasonable attorneys’ fees) arising out of or in connection with your use of the Service, or any breach by you of these Terms of Service or Use, and you agree to reimburse the Company, upon request , any loss, cost or expense incurred as a result thereof. 

• Limitation of liability: 

Except as expressly set forth in these Terms and Conditions of Use, you represent, understand and agree that: (i) Use of the Content is at your sole risk; (ii) The Company does not guarantee or make any representations regarding the use or the results of the use of the service with respect to performance, accuracy, reliability, security, capacity, timeliness or otherwise; (iii) You will not hold the Company or its affiliates responsible for any damage arising from your access (including any software or systems you use to access) the service, including, without limitation, damage to any computer, software or systems, or devices registered laptops that you use to access it; (iv) The operation of the service is not guaranteed to be uninterrupted or error free. No oral or written information or advice provided by any person will constitute any type of guarantee in relation to the Company or its affiliates; (v) You are solely responsible for ensuring that your systems function properly with the Service; (vi) The Service may contain views, advice, statements and opinions, which represent the views, advice, opinions and statements of individual authors and not necessarily those of any affiliated company; (vii) the Company does not represent or endorse the accuracy or reliability of any point of view, advice, opinion, statement or other information provided by such authors. Such views, opinions, advice, statements or other information are solely those of the authors and may not be attributed to the Company or its affiliates; (viii) Any reliance you place on such views, opinions, advice, statements or other information is also at your own risk; (iii) NANNYS  will not be liable to anyone for any inaccuracy, error, omission, interruption, timeliness, infringement of any intellectual property right, integrity, deletion, defect, malfunction, communication line failure, alteration or use of the works of the author, regardless of the cause, or for any damage resulting therefrom; (x)  NANNYS  assumes no responsibility, and shall not be liable for any damage to, or viruses that damage your computer or other property, due to your access to or use of the author’s materials; (xi) In no case,  NANNYS shall be liable for any direct, consequential, exemplary, quantifiable, indirect, incidental, or punitive damages, lost profits, however caused, arising out of or in connection with the service, these terms of service or use, or the subject matter of any of the foregoing, under no theory of liability, including, without limitation: (a) damages arising from loss of data, loss of profits, loss of use of the service and any downloads or any related equipment, downtime and  User, even if the company and its affiliates have been notified of the possibility of such damages and, (b) damages arising from your use of the service in violation of these terms of service or use, in particular the limitations regarding to use; (xii) Under no circumstances  NANNYS will be responsible for the unauthorized use of any content or any use of the service to develop, distribute or use any material that is defamatory, libelous, libelous or obscene, that gives a false impression of any person, that constitutes an invasion of any right to privacy or an infringement of any right of publicity, that violates or infringes the rights of any third party or that violates any foreign, community, federal, state or local law or regulation. 

• Term and/or Termination: The term of these Terms and Conditions of Use will remain in effect until terminated as described herein. These Terms and Conditions and your rights to access, download and use the Service are subject to immediate termination, without notice, (a) if you breach (or the Company reasonably suspects that you have breached) any provision of these Terms and Conditions, or (b) after the interruption by the Company of the dissemination or support of the Service. If such termination without notice is expressly prohibited by applicable law, then such termination will occur upon notice of any such breach. Upon termination, you must cease all use of the Content and Service.  
• Applicable Law  

This Agreement shall be interpreted and executed in accordance with the Law of the Republic of Colombia.  

• Residents and Nationals outside of Colombia 

Although  NANNYS  is a global community, with general standards applicable to its entire community,  NANNYS will  always respect the provisions of Local Law and it can never be understood that there is any will to do otherwise. In the same way, the copying or reproduction of the site is exclusively authorized for the same entity, in the languages ​​that the latter deems pertinent.  

 

PRIVACY POLICIES AND TREATMENT OF PERSONAL DATA

NANNYS SAS (hereinafter, ” NANNYS “), by virtue of Law 1581 of 2012 and article 13 of Decree 1377 of 2013, through which provisions are issued for the protection of personal data, informs the Holders of the Personal Data that is treated in any way by NANNYS through the personal data form and any other data exchange, this information treatment policy (hereinafter, the “Policy”) is presented in the document below.  

The main purpose of this Policy is to inform the Holders of the Personal Data of the rights that assist them, the procedures and mechanisms provided by NANNYS to make those rights of the Holders effective, and to inform them of the scope and purpose of the Treatment. to which the Personal Data will be submitted in the event that the Holder grants his express, prior and informed authorization. 

NANNYS undertakes to comply with the regulations mentioned throughout the policy and to the protection of the rights of individuals, and informs its interest group that it adopts the policies on the collection, treatment and use of personal data that will be contextualized in This document. 

1. DEFINITIONS  

In accordance with the current legislation on the matter, the following definitions are established, which will be applied and implemented accepting the interpretation criteria that guarantee a systematic and integral application, and in accordance with technological advances, technological neutrality; and the other principles and postulates that govern the fundamental rights that surround, orbit and surround the right of habeas data and protection of personal data. 

1. Authorization : Prior, express and informed consent of the owner to carry out the processing of personal data. 

1. Authorized : It refers to all the people who, under the responsibility of the Company or its Managers, can carry out Personal Data Processing. 

1. Privacy Notice : Verbal communication, written or sent through any current technological means, generated by the Responsible Party or by any third party designated by it for the purposes, addressed to the Owner for the Treatment of his Personal Data, through which he is informed about the existence of the Personal Data Processing policies that will be applicable, the way to access them and the purposes of the Treatment that is intended to be given to the personal data provided. 

1. Database : Organized set of personal data that is subject to Treatment. 

1. Personal data: Any information linked or that can be associated with one or more specific or determinable natural persons.  

1. Private Data : It is the data that, due to its intimate or reserved nature, is only relevant to the Owner. 

1. Sensitive data(s):   Sensitive data is understood to be those that affect the privacy of the owner or whose improper use may generate discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical convictions. , membership in trade unions, social or human rights organizations or that promote the interests of any political party or that guarantee the rights and guarantees of opposition political parties as well as data related to health, sexual life and biometric data, among others, the capture of still or moving images, fingerprints, photographs, iris, voice, facial or palm recognition, etc.  

1. Person in charge of the treatment : Natural or legal person, public or private, that by itself or in association with others, carries out the treatment of personal data on behalf of the person in charge of the treatment. 

1. Responsible for the treatment : Natural or legal person, public or private, that by itself or in association with others, decides on the database and/or the treatment of the data.  

1. Holder : Natural person whose personal data is subject to treatment.  

1. Treatment : Any operation or set of operations on personal data, such as collection, storage, use, circulation or deletion of the same. 

 

1. BEGINNING:  

NANNYS will define its Personal Data Processing policy in accordance with the following principles.  

• Principle of purpose : The Treatment of Personal Data must obey a legitimate purpose in accordance with the Political Constitution of Colombia and the Law, which must be informed to the Owner. 
• Principle of freedom : Treatment can only be exercised with the prior, express and informed consent of the Holder. Personal Data may not be obtained or disclosed without prior authorization, or in the absence of a legal or judicial mandate that relieves consent. 
• Principle of veracity or quality : The information subject to Treatment must be truthful, complete, exact, updated, verifiable and understandable. The Processing of partial, incomplete, fragmented or misleading data is prohibited. 
• Principle of transparency : In the Treatment, the right of the Holder to obtain, at any time and without restrictions, information about the existence of data that concerns him must be guaranteed. 
• Principle of access and restricted circulation : Personal Data, except for public information, may not be available on the Internet or other means of disclosure or mass communication, unless access is technically controllable to provide restricted knowledge only to the Holders or authorized third parties in accordance with to the Law. 

• Security principle:  The information subject to Treatment must be handled with the technical, human and administrative measures that are necessary to provide security to the records, avoiding their adulteration, loss, consultation, use or unauthorized or fraudulent access. 
• Confidentiality principle : All persons involved in the Processing of Personal Data are obliged to guarantee the confidentiality of the information, even after the end of their relationship with any of the tasks that comprise the treatment, being able to only supply or communicate Personal Data. when this corresponds to the development of activities expressly authorized by law. 

 

1. TREATMENTS AND PURPOSES 

NANNYS will carry out the Processing of Personal Data for the fulfillment of the activities of its corporate purpose, all in accordance with the provisions of Law 1581 of 2012 and other complementary provisions. The processing of the data may be carried out through electronic, physical, automated means and/or using any digital means known or to be known, which may vary depending on the form of information collection.  

The processing of the personal data of any person with whom NANNYS has established or establishes a relationship, permanent or occasional, will be carried out within the framework of its corporate purpose. 

3.1. The Personal Data processed by NANNYS must be strictly and solely submitted to the purposes indicated below. Likewise, those in charge or third parties who have access to Personal Data by virtue of Law or contract will maintain the Treatment within the following purposes: 

1. The proper development of its corporate purpose, including the use of data for the execution of its activities. 

1. Validate the information in compliance with the legal requirement of knowledge of the client applicable to NANNYS ; 

1. Advance collection and portfolio recovery actions, in case of default in the payment of services  

1. Advance the reporting actions and reports to the financial risk centers in case of default in the payment of services. 

1. For the development of market research, statistics, etc., that allows the competitiveness of NANNYS ;  

1. For the development of advertising campaigns, promotional material, etc., in social networks and media. 

1. Manage all the information necessary for compliance with tax obligations and commercial, corporate and accounting records of NANNYS . 

1. Security and improvement of the service and the Holder’s experience through any application, social network and/or web portal used by NANNYS . 

1. The other purposes determined by those responsible in the process of obtaining Personal Data for its Treatment and that are communicated to the Holders at the time of the collection of personal data. 

 

3.2. Treatment of sensitive data. Data classified as sensitive may be used and processed when: 

1. The Holder has given his explicit authorization to said treatment, except in cases where the granting of said authorization is not required by law.  

1.  The Treatment is necessary to safeguard the vital interest of the owner and the latter is physically or legally incapacitated. In these events, the legal representatives must grant their authorization.  

1. The Treatment has a historical or statistical purpose.  

3.3. Treatment of Data of children and adolescents: In the Treatment, respect for the prevailing rights of minors will be ensured. The processing of personal data of minors is prohibited, except for those data that are of a public nature. It is the task of the State and educational entities of all kinds to provide information and train legal representatives and guardians on the possible risks faced by minors regarding the improper treatment of their personal data, and provide knowledge about the responsible use and safe by children and adolescents of their personal data, their right to privacy and protection of their personal information and that of others. 

Consequently, NANNYS will be strict in handling the personal data of all minor Users or BENEFICIARIES, and will only collect and process the personal data of those boys and girls where the parents and/or guardians in charge have explicitly expressed and by written authorization for the purposes indicated in the respective privacy notice.  

First Paragraph : The Personal Data that is provided by the Holder will be treated and used only for the purposes set forth herein, and for a period counted from the moment the authorization was granted until the term determined for the validity of NANNYS . 

Third Paragraph : NANNYS guarantees that the mechanisms through which it makes use of Personal Data are safe and confidential, since they have computer security mechanisms and technological means to ensure that they are stored in such a way that unwanted access is prevented. by third parties. 

1. OBLIGATIONS OF NANNYS SAS 

As the Data Controller, NANNYS , undertakes with the Owners of the Personal Data to: 

1. Guarantee the Holder of the information, at all times, the full and effective exercise of the right of habeas data; 

1. Maintain and process by computer or other means, any type of information related to the business in order to provide the relevant services and products; 

1. Request the respective authorization granted by the owner for the processing of personal data; 

1. Duly inform the owner about the purpose of the collection and the rights that assist him by virtue of the authorization granted; 

1. Keep the information under reasonable security conditions to prevent its adulteration, loss, consultation, use or unauthorized or fraudulent access; 

1. Timely update the information, thus attending to all the news regarding the owner’s data; 

1. Rectify the information when it is incorrect; 

1. Process queries and claims formulated in the terms indicated by this NANNYS Personal Data Processing policy ; 

1. Inform at the request of the Owner about the use given to their data; 

1. Inform the data protection authority when there are violations of the security codes and there are risks in the administration of the Holders’ information; 

1. Use only data whose processing is previously authorized in accordance with the provisions of Law 1581 of 2012;  

1. Inform through any electronic means the new mechanisms that it implements so that the Holders of the information make their rights effective, as well as any modification to the Personal Data Processing Policy; 

1. Ensure the proper use of the personal data of children and adolescents, in those cases in which the processing of their data by their representative is authorized; 

1. Other legal and contractual obligations.  

 

1.  RIGHTS OF THE PERSONAL DATA HOLDER 

In accordance with current legislation, the Holders of Personal Data have the following rights:  

1. Know, update and rectify your Personal Data in front of NANNYS or those in charge of the Treatment of the same. This right may be exercised, among others, against partial, inaccurate, incomplete, fragmented, misleading data, or those whose Treatment is expressly prohibited or has not been authorized; 

1. Submit requests to NANNYS or the Person in Charge of the Treatment regarding the use that has been given to your Personal Data, and that they deliver such information; 

1. Submit to the Superintendence of Industry and Commerce complaints for violations of the Law. 

1. Request access and free access to your Personal Data that have been processed in accordance with article 21 of Decree 1377 of 2013.  

1. Know the modifications to the terms of this Policy prior and efficiently to the implementation of the new modifications or, failing that, of the new information treatment policy.  

1. Have easy access to the text of this Policy and its modifications. 

1. Access in an easy and simple way the Personal Data that is under the control of NANNYS to effectively exercise the rights that the Law grants to the Holders.  

1. Know the agency or person empowered by NANNYS to whom you can submit complaints, queries, claims and any other request about your Personal Data. The Holders may exercise their legal rights and carry out the procedures established in this Policy, by presenting their citizenship card or original identification document. Minors may exercise their rights personally, or through their parents or guardians who represent them before NANNYS . Likewise, the rights of the Holder may be exercised by successors in title who prove said quality, the representative and/or attorney of the holder with the corresponding accreditation.  

1. AUTHORIZATIONS AND CONSENT.  

The collection, storage, use, circulation or deletion of personal data by NANNYS requires the free, prior, express and informed consent of the Holder thereof. In compliance with current legislation, NANNYS has provided the following mechanisms to obtain authorization or ratification by the Holder of Personal Data: 

6.1 Means and manifestations to grant the Authorization.  

The Authorization may consist of a physical document, electronic document, data message, Internet, websites, in any other format that guarantees its subsequent consultation, or through a suitable technical or technological mechanism, which allows expressing or obtaining the consent of the Holder, by which it can be unequivocally concluded that if the Holder’s conduct had not been provided, the data would never have been captured and stored in the database.  

For the purposes, Authorization is understood as that given through technological mechanisms such as, but not limited to a “click” of acceptance of our Terms and Conditions and the Policy for the Treatment of Personal Data, at the time of entering your data for the sending of emails, or “Newsletter”; filling out forms on the www.nannys.com site and/or by subscribing through third-party applications such as, but not limited to, Facebook, Instagram or LinkedIn. 

With this Consented Authorization procedure, it is expressly guaranteed that the Owner of the Personal Data knows and accepts that NANNYS will collect, store, use, purge, analyze, circulate, transmit, transfer, update or delete, under the terms of the Law, the information for the purposes that inform you prior to granting the authorization, and for the purpose contained in this document. 

The Authorization requested by NANNYS will establish at least:  

1. Full identification of the person from whom Personal Data is collected;  

1. The purpose of the Treatment of Personal Data, and; 

1. The rights of access, correction, updating or deletion of the Personal Data provided by the Holder of the same. 

 

6.2 Proof of Authorization .  

NANNYS will use the mechanisms that it currently has and will implement and adopt the tending and necessary actions to maintain records or suitable technical or technological mechanisms of when and how it obtained authorization from the holders of personal data for the Treatment of the same. To comply with the foregoing, physical files or electronic repositories may be established directly or through third parties hired for that purpose.  

 

6.3 Privacy Notice.  

In accordance with the law, the Privacy Notice is the physical, electronic document or in any other format known or to be known, which is made available to the Owner for the processing of their personal data. Through this document, the Holder is informed of the information regarding the existence of the information treatment policies that will be applicable, the way to access them and the characteristics of the treatment that is intended to be given to personal data.  

6.4 Scope and content of the Privacy Notice.  

The Privacy Notice, at a minimum, must contain the following information:  

1. The identity, address and contact details of the Data Controller; 

1. The type of treatment to which the data will be subjected and its purpose; 

1. The general mechanisms arranged by the person in charge so that the Holder knows the information Treatment policy and the substantial changes that occur in it. In all cases, you must inform the Holder how to access or consult the information treatment policy. 

1. RESPONSIBLE AREA AND PROCEDURE FOR THE EXERCISE OF THE RIGHTS OF THE HOLDER  

The Holder, his representative, his successor in title or his proxy may at any time submit queries, requests and/or claims to NANNYS to know, update, rectify, request the deletion of their Personal Data and/or revoke the authorization. For this reason, it is the responsibility of the entire team of direct and indirect workers of NANNYS , without exception, to comply with the Information Treatment Policy, and especially with due attention to the requests, complaints and claims that the Holder presents before the company for this concept. 

To exercise their rights, the Holder or whoever acts on their behalf, may submit their requests, complaints and/or claims to NANNYS by the following means: 

1. By email to:  juridiconannys@gmail.com / juridicanannys@gmail.com  

1. Telephone: 311 8462278 

Written communication by electronic means through the website www.nannys.com.co  

The area responsible for the management and Treatment of the Databases, as the case may be, will always be the person in charge of the customer service department who will be in charge of attending to the requests, complaints and claims made by the Holder in the exercise of their rights. Whatever the means, the Manager will keep proof of the query and its response.  

The attention of a query, request, complaint or claim (PQR), received in writing, email, by telephone, verbally or by other electronic means, will be processed according to the procedure established below: 

7.1 Consultation 

When the main claim is a query, that is, the personal information of the Holder that rests in the NANNYS Database is consulted , the procedure will be as established below: 

1. The query will be made by filling out the NANNYS PQR formats contained on the website or by email:  juridiconannys@gmail.com / juridicanannys@gmail.com 

1. Once the query is received, a response must be given to the Holder, whatever it may be, within the following ten (10) business days from the date of receipt of the query. 

1. If it is not possible to attend the query within said term, the Holder will be informed, stating the reasons for the delay and indicating the date on which the query will be attended, which may not exceed five (5) business days following the expiration of the first term. 

7.2 Claim 

When the main claim is a claim, that is, when the Holder considers that the information contained in the NANNYS Databases must be corrected, updated or deleted, or when he notices the breach of any of the duties contained in the Law 1581 of 2012 by NANNYS , the procedure will be as established here: 

1. The claim will be made by means of a request addressed to the person in charge or in charge of the information, with the identification number of the Holder, the description of the facts that give rise to the claim, the address and the documents that it considers necessary to attach. 

1. If the claim is incomplete, the Holder or whoever acted on his behalf will be required within five (5) business days following receipt of the claim, in order to correct the errors. 

1. If after two (2) months from the date of the request for rectification, the Holder or whoever acts in his place does not submit the required information, it will be understood that the claim has been withdrawn. 

1. Once a claim is received with the complete requirements for its management, it must be included in the databases within a term not exceeding two (2) business days, identifying it with a legend that says “claim in process” and the reason. of the same. Said legend must be maintained until the claim is completed or resolved.  

1. If after two (2) months from the date of the request for rectification, the Holder or whoever acts in his place does not submit the required information, it will be understood that the claim has been withdrawn. 

1. The maximum term to address the claim will be fifteen (15) business days from the day after receipt. When it is not possible to address the claim within this term, the interested party will be informed of the reasons for the delay and the date on which their claim will be addressed, which may not exceed eight (8) business days following the expiration of the term. 

1. In the hypothetical case in which NANNYS receives a claim and is not competent to resolve it, it will transfer it, to the extent possible, to the appropriate party within a maximum period of two (2) business days and will inform the interested party of the situation. 

1. When the request is made by a person other than the Holder and it is not proven that the same acts on behalf of the former, it will be considered as not submitted. 

1. RECTIFICATION, UPDATING AND DELETION OF PERSONAL DATA:  

In accordance with the provisions of point 7 above, NANNYS will rectify, update or delete, at the request of the Holder, any type of information, according to the procedure and the terms indicated in the previous article. In the case of rectification and/or updating, the proposed corrections must be duly substantiated. 

Paragraph:  The Holder of the information at all times will have the right to request the total or partial elimination of their Personal Data and for this the procedure established in point 7 above will be followed. NANNYS can only deny the elimination when:  

1. The Holder has the legal and/or contractual duty to remain in the database;  

1. The deletion of the data hinders judicial or administrative proceedings in progress, and;  

1. In the other cases contemplated in article 10 of Law 1581 of 2012, when appropriate. 

1. INFORMATION SECURITY MEASURES 

NANNYS will adopt the technical, human and administrative measures that are necessary to provide security to the records avoiding their adulteration, loss, consultation, use or unauthorized or fraudulent access; These measures will respond to the minimum requirements made by current legislation. 

1. AUTHORIZATION OF COMMUNICATIONS THROUGH EMAIL AND/OR SOCIAL NETWORKS  

With the collection and proper processing of personal data, NANNYS will use its electronic means such as the website, applications, social networks and/or any electronic means to send communications to its members and/or to any participant in its events. The information may contain, but is not limited to, services, research, publications and training events carried out by NANNYS. 

1. DESIGNATION OF THE RESPONSIBLE 

NANNYS designates the legal department or whoever acts in its place, to comply with the function of protection of Personal Data, as well as to process the requests of the Holder is, for the exercise of the rights of access, consultation, rectification, update, deletion and revocation referred to in Law 1581 of 2012, Decree 1377 of 2013 and the other regulations that regulate or complement it and the Personal Data Processing Policy. 

1. VALIDITY 

This Policy is effective as of [ date ]. The Personal Data that is stored, used or transmitted will remain in our Database, based on the criteria of temporality and necessity, for as long as it is necessary for the purposes mentioned in this Policy, for which they were collected. 

The databases in which the personal data will be recorded will have a validity equal to the time in which the information is maintained and used for the purposes described in this policy. Once these purposes are fulfilled and provided that there is no legal or contractual duty to keep your information, your data will be deleted from our databases. 

Sincerely, 

NANNYS S.A.S